Privacy Policy (KVKK)
As the Kızılay, Ankara-based Holland Tercüme, we process your personal data lawfully as the data controller under Turkey’s data protection law (KVKK, Law No. 6698). This policy explains what data we process, why, how long we keep it and your rights.
Personal Data We Process
During the quote and service process we process identity and contact details (name, phone, e-mail) and the content of the document to be translated. Document content is used solely to provide the translation service and only for as long as necessary.
Purposes of Processing
- Preparing quotes and fulfilling your request
- Translation, revision and notarization/apostille steps
- Invoicing and accounting obligations
- Meeting legal obligations
We collect only as much data as the service requires and never ask for unnecessary information.
Storage and Security
Your documents are stored on 256-bit encrypted infrastructure; confidentiality (NDA) undertakings are signed with our team. Data is permanently deleted at the end of statutory retention periods or upon your request.
Your Rights Under KVKK
Under Article 11 of the law you have the right to access, rectify or erase your data, object to processing and learn about transfers. You may submit requests to [email protected].
Confidentiality, Trust and Accountability
Documents that reach us during certified translation often contain personal data, trade secrets or legally sensitive information. Confidentiality is not an add-on for us — it is the foundation of the work; on request we sign an NDA before starting.
Your documents are stored on 256-bit encrypted infrastructure, and everyone on our team is bound by a confidentiality undertaking. At the end of the project your data is, at your request, permanently deleted.
Frequently Asked Questions
How long is my translated document kept after the job?
Unless legally required otherwise, it is permanently deleted upon your request as soon as the project ends; otherwise it is kept encrypted for the minimum period the law requires.
Is my data transferred abroad?
No; your translation content is not shared with third parties or abroad except where the service requires or the law obliges.
Get Your Free Quote Now
If you are wondering what your certified translation will cost and when it will be ready, don’t wait. Share your document and we will offer the most suitable solution with a clear price and a realistic delivery date. For urgent matters we can also consider our same-day option. Our quote is completely free and places you under no obligation.
The right partner for your documents
We manage your entire sworn translation, notarisation and apostille process from a single point — accurately and on time.